Information

Have a Question? We're Here to Help!
*Most emails are answered within 1 business day.

Customer Service Hours:
Monday to Friday: 9:00 AM - 5:00 PM EST
Saturday: 10:00 AM - 6:00 PM EST
Sunday: Closed

Frequently Asked Questions:
Q: How long will it take to receive my package?
A: We typically require 3-5 business days to process your order before dispatch. Once shipped, delivery times vary by location, generally ranging from 15 to 25 business days. Please keep in mind that holidays may affect delivery times.

Q: What is your return policy?
A: We offer replacements for defective items within 30 days of shipment arrival. For more details, click here.

Q: How can I inquire about my order?
A: You can reach us via email at cs@glistenwing.com, or use the contact form on this page. You can also respond directly to any notifications you receive regarding your order or shipment.